This morning I had to get into a government office to make a claim for my retirement benefits. At the entrance the security personnel evaluated the documents and gave me #9 as my token.
When I entered the office and numbers were called, the first few numbers had been duplicated, leading to total chaos amongst the people present! The security personnel were being accused, voices were raised and suddenly there was no control until a young government official had to step in. Her role was to calm the people down and she did this very patiently and calmly.
There was pin drop silence. People listened as she explained the procedure and whilst she acknowledged that an error had taken large, she asked her colleagues to take on the duplicate numbers, making it a very fare process and no more reactions by those present!
Services by government officials are rendered free in this country and yet we tend to demand. We never appreciate!
As I sat my turn, I watched the commitment of these officials as they carefully dealt with each individual. I had no words to explain as I can imagine that this is something they must be facing each day! This morning I was encouraged with this verse, I needed to look for Him and His love:
You will seek me and find me when you seek me with all your heart.
Jeremiah 29:13 NIV
Each day we go about our activities and can we look for appreciation or are we waiting for something to go wrong? If things go wrong, how do we react, is it with anger or with patience to resolve? I do not have the right answers but I was touched by one individual who was able to bring about a calm from the storm.
Thank you to those who commit themselves to serve humanity. There are many we come in contact with, we must express our appreciation! Going with the right attitude can make a huge difference, this is my personal experience!